Quality Control Coordinator, Incoming Inspector – RMA

Posted 4 months ago

To Apply: Please send a copy of your resume to hr_stephanie@conelec.net. (REQUIRED)

Position Summary:  Determine the acceptance or rejection of a wide variety of raw materials and assemblies using various types of equipment in conjunction with established procedures, drawings and/or other appropriate ISO documentation. Disposition returned material from customer using various types of equipment in conjunction with established procedures, drawings and/or other appropriate ISO documentation. Also ensure that root-cause analysis, repair and corrective actions are completed on warranty repairs to meet customer requirements.

Position reports to: Director of Quality Management


Essential Functions RMA coordinator:

  • Receive and process returned material
  • Confirm reason for the return and provide disposition accordingly
  • Coordinate with appropriate associate to process upgrades, paid rework and replacements
  • Coordinate repair of products still under warranty
  • Collect and enter quality data into ACES quality system
  • Working with accounting to ensure proper accounting transactions
  • Provides product specific data to accounting and quality upon demand
  • Works with production to prioritize repairs of RMAs to meet delivery requirements
  • Validate that correct documentation is being used in production
  • Validate that the product is being built to the correct revision per customer order
  • Inspect product for any defects and other non-conformances
  • Confirm that the operation sequences are being followed per the router
  • Verify that operation steps are properly signed off before products are moved to the next step in production
  • Update RMA board in daily basis
  • Inspect incoming product using AQL, component drawing and special characteristics
  • Collect and enter quality data into ACES incoming Inspection.
  • Inspect incoming product based on incoming quality plan.
  • Control production when a quality issue is detected, including initiating containment of raw material, WIP and finished goods


Essential Functions Receiving Inspector:

  • Perform receiving inspection on raw material per documentation and record results.
  • Perform inspections on processes and equipment per documentation and record results.
  • Perform in-process inspection on work in progress per documentation and record results.
  • Gather and file all certificate of conformances on raw materials incoming
  • Gather and file all PCB date lot code testing results, and cross section samples 
  • Ensure all required documentation is completed in accordance with established procedures prior to conducting an inspection.



  • Provide technical support to co-workers, suppliers or customers, including identifying and correcting specific problems.
  • Complete all required documentation for units under inspection.
  • Maintain, and where required calibrate, equipment used in inspection and manufacturing processes.
  • Perform other assignments as required.


Supervisory Requirements

  • Work under limited supervision.
  • No direct reports.


Education/Experience Requirements:

  • High school diploma.
  • Two year technical degree, will consider applicable experience in lieu of degree
  • Two years of related experience preferred.


Licenses, Certifications, etc.:

  • IPC-A-610 or acquired within three months after hire


Knowledge, Skills and Abilities:

  • Thorough knowledge of electronic components.
  • Basic computer skills (Excel & Word).
  • Ability to comprehend and use applicable workmanship or other acceptability standards.
  • Ability to operate basic equipment used in inspection process.
  • Detail oriented with excellent follow-up skills
  • Excellent organizational skills, including the ability to prioritize
  • Team player/ability to work well with all levels of the organization
  • Must be highly self-motivated and be able to work with minimum supervision
  • Excellent eyesight is a must and should be able to differentiate between colors
  • Should have very steady hands
  • Good hand-eye coordination is required
  • Able to read and interpret prints, schematics, assembly drawings and wire diagrams
  • IPC – 610 quality certification is preferred
  • Good interpersonal communication skills
  • Good problem solving ability
  • Soldering certificate or a soldering tech class is desirable


Physical Demands (reasonable accommodations may be made, if necessary):

Physical Abilities                                          Lift /Carry      

Stand – Occasionally                                      10 lbs or less – Frequently     

Walk – Occasionally                                        11-20 lbs – Occasionally        

Sit – Frequently                                               21-50 lbs – Occasionally


Climb – Occasionally                                       51-100 lbs – Occasionally

Crawl – N/A                                                     Over 100 lbs – N/A     

Squat or Kneel – Occasionally                       

Bend – Occasionally                                       Push / Pull

Fine Manipulation – Frequently                       10 lbs or less – Occasionally

Reach Outward – Occasionally                      10-20 lbs – Occasionally

Reach Above Shoulder – Occasionally          20-50 lbs – Occasionally

Drive – N/A                                                      50-100 lbs – Occasionally

                                                                        Over 100 lbs – N/A


N/A (Not Applicable) – Activity is not applicable to this occupation.

Occasionally – Occupation requires this activity up to 33% of the time (.25 – 2.5 hrs/day).

Frequently – Occupation requires this activity from 33% – 66% of the time (2.5 – 5.5 hrs/day).

Constantly – Occupation requires this activity more than 66% of the time (5.5+ hrs/day).


Other Physical Requirements:

Ability to wear Personal Protective Equipment (PPE).


Work Environment:

  • Moderate noise levels.
  • Typical light manufacturing environment.

Job Features

Job CategoryAll

Please Email Resume to hr_stephanie@conelec.net.